Keep it fun when playing online

For most people, gambling online is what it should be – a fun way to spend their leisure time. However, for a small minority, this can lead to addiction, which over time can have huge negative consequences on health and relationships. This page looks at how to spot if you have a problem with gambling, what steps you can take to help yourself and how to get more information or support if necessary.

All of our games are designed to offer you maximum entertainment. The vast majority of our online customers will never experience a problem. However, playing responsibly is not confined to those who either have a gambling problem or are the most at risk of developing one. It is the best approach for EVERYONE.

We take all necessary steps to ensure that the appropriate regulatory bodies fully license any gambling operator we promote on our sites. We also take care to ensure that all of our advertisers provide the type of products and services that industry players can trust. In fact, we are proud to offer our visitors a wide range of informational resources about responsible gambling as well as tips and advice for those who may have issues with their own gambling.

The UK-licensed websites that we recommend help by providing the functionality to:

• Set reality checks – providing prompts to help you manage the amount of time you play online.
• Set deposit limits – You can set financial limits that can be set for periods of time ranging from daily to monthly, and can be decreased, increased, and removed entirely.
• View the history of gambling activity – To enable you to keep track of your activity, you will be able to access the history of your transactions, deposits, and withdrawals.
• Take A Break/Time-outs – You can set a break period anything from 24 hours to 6 weeks
• Self-Exclude – You have the ability to self-exclude from each website. Self-exclusion can be applied for anything ranging from days to years
• Autoplay controls – If you like to play games using the auto-play feature, you’ll be asked to select your stake and loss limits before you start. You will always be given the option to stop/pause the game.

How will I know if I have a problem?

A good way to gauge whether your gambling is no longer fun, and maybe getting out of control, is to ask yourself the following questions:

1. Do you gamble alone for long periods, perhaps staying away from work or other activities to do so?
2. Have you needed to increase your gambling stake more and more to get the excitement you are looking for?
3. Do you suffer from mood swings, irritability, and agitation as a result of gambling?
4. Do you think that you gamble to escape other issues or problems in your life?
5. Do you hide your gambling losses from people?
6. Have you tried, in the past, to reduce either the time or money that you spend gambling and been unsuccessful?
7. Have you ever been tempted to commit an act of dishonesty to finance your gambling?
8. Have you ever gone back online to gamble, on another day, to win back your losses?
9. Have you ever hidden your gambling from people who are important to you in your life?
10. Have you borrowed money, from any source, that you have been unable to pay back because of your gambling or are you otherwise in debt as a result of gambling?
11. Have you ever sold any possessions to obtain money to gamble or pay gambling debts?
12. Do you find yourself breaking promises, to family and friends, so that you can gamble instead?
13. Do you feel isolated because of your gambling?

If you answer “yes” to any of these questions, then you may need to take control of your gambling, using the information below. You can also take the confidential ‘Concerned about your gambling’ quiz on the BeGambleaware website to give you an indication of whether your gambling is becoming a problem.

What should I do if I think I have a problem?

The first step in taking back control is to be completely honest with yourself and accept that there is a problem, but that you have the will to confront it. Having done so, you have taken the biggest step to address the issue. It may be that simply standing back and realizing that you have been displaying some of the above behaviors is enough to make you adjust your approach and allow you to resume control.

When it comes to gambling, be aware that there are many potential pitfalls. Never be afraid or embarrassed to ask for help. Practical steps to help you stay in control:

• Limit the level of your deposits or expenditure or the time you spend online. Our recommended gaming websites provide tools to allow you to impose your own limits on expenditure. 
• If all else fails – stop gambling. 
• Self-exclude yourself from all the websites on which you normally bet or play. If you believe exclusion is the best option for you, it is advisable to take an appropriate break from ALL forms of gambling. 
• Use a calendar to mark each day that you don’t gamble so that you can see the progress you are making.”

You may find these organizations helpful if you want more detailed advice and support:

United Kingdom:

GamCare

www.gamcare.org.uk

0808 8020 133

Gamblers Anonymous

www.gamblersanonymous.org.uk

BeGambleAware

www.begambleaware.org

0808 8020 133

National Problem Gambling Clinic

www.cnwl.nhs.uk

0800 0234 650

Italy:

Gioca-Responsabile

www.gioca-responsabile.it

Federazione Italiana degli Operatori dei Dipartimenti e dei Servizi delle Dipendenze

800 151 000

dal lunedì al venerdì dalle ore 9.00 alle ore 20.00, il sabato dalle ore 9.00 alle ore 12.00 accessibile da telefono fisso e cellulare

Società Italiana di Intervento sulle Patologie Compulsive

www.siipac.it

800 031 579

Numero verde nazionale TVNGA

Istituto Superiore di Sanità

800 558 822

dal lunedì al venerdì dalle ore 10.00 alle ore 16.00

Associazionee Giocatori Anonimi

www.giocatorianonimi.org

338-1271215

Brazil:

Jogadores anônimos do Brasil

jogadoresanonimos.com.br

Contato SP: (11) 3229-1023

Contato RJ: (21) 25164672

contato@grupojaonline.com.br

Proteção ao Jogador

www.srij.turismodeportugal.pt/pt/jogo-responsavel/protecao-ao-jogador

Serviço de Regulação e Inspeção de Jogos, órgão do Turismo de Portugal.

Número Linha Vida: 1414

1414@sicad.min-saude.pt

O aconselhamento telefônico funciona todos os dias, das 10h às 18h.

LATAM:

Jugadores Anónimos

www.jugadoresanonimos.org

Teléfono: 670 691 513

oficina@jugadoresanonimos.org

Juego Responsable – Argentina

www.juegoresponsable.com.ar

Superintendencia de Casinos de Juegos – Chile

www.scj.cl/juego-responsable

Juega Bien – Colombia

Juegabien.co

Juego Responsable – Perú

www.juegoresponsable.pe

Japan:

GamCare

www.gamcare.org.uk

0808 8020 133

BeGambleAware

www.begambleaware.org

0808 8020 133

Sweden:

Stödlinjen.se

www.stodlinjen.se

020-81 91 00